Privacy Policy
Who we are
ONCHAIN INFOTECH LLC ("we," "us," "our") is an independent educational resource operated by Onchain Infotech LLC, a limited liability company registered in Delaware, United States (File No. 1078828). We do not act as an employee, agent, or authorized representative of any wallet provider, exchange, blockchain network, or hardware manufacturer.
Contact: info@onchaininfotechllc.com · +1 (510) 736-5211
Information we collect
We collect only the information reasonably needed to provide educational content and understand how our website is used:
- Your name or contact details if you choose to provide them
- Phone number or email address used to reach us
- A description of your question or feedback
- Device model, browser type, or error details relevant to your inquiry
- Website analytics data such as IP address, approximate location, device/browser information, and campaign source
We do not ask for, and you should never provide, your seed phrase, private keys, wallet passwords, full account credentials, or 2FA codes.
How we use information
- Respond to questions and feedback
- Improve the quality of our educational content
- Understand which topics are most useful to visitors
- Comply with legal, regulatory, or safety obligations
Website analytics and advertising tools
Our website uses Google Analytics and Google Ads conversion tracking. These services may collect approximate geographic location, browser type, pages visited, and whether a user clicked a call button or reached the site from a paid advertisement. These third-party tools process data under their own privacy policies. Review Google's Privacy Policy for details.
How we share information
We do not sell or rent personal information. We may share limited information with trusted service providers that help us operate analytics or email communication, and with legal authorities when required by law.
Data retention
We retain records only for as long as needed to provide support, resolve disputes, and satisfy legal obligations. When information is no longer needed, we delete or anonymize it where feasible.
Your rights and choices
You can contact us to request access, correction, or deletion of personal information we hold about you. Email: info@onchaininfotechllc.com. You may also manage advertising preferences through Google Ad Settings.
Cookies
We may use cookies to improve site performance and measure conversion activity. You can adjust your browser settings to refuse cookies; however, some parts of the website may not function correctly without them.
Children's privacy
Our services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Security
We take reasonable technical and organizational measures to protect information from unauthorized access. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. If material changes are made, we will update the "Last updated" date above. Continued use of our website after the revision means you accept the updated policy.
Contact us
Email: info@onchaininfotechllc.com
Phone: +1 (510) 736-5211
Onchain Infotech LLC · Delaware File No. 1078828
Registered office: 2915 Ogletown Road, Newark, DE 19713, United States